KEELON Logistics Terms & Conditions

These Terms & Conditions govern the use of KEELON Logistics services, including freight coordination, cargo transportation support, warehousing, shipment handling, and related logistics operations.

1. Introduction

Welcome to KEELON Logistics. By accessing our website or using our services, you agree to comply with these Terms & Conditions.

KEELON Logistics operates under TIDENOR GLOBAL HOLDINGS INC.

2. Company Services

Freight forwarding
Air freight coordination
Ocean freight services
Road transportation support
Cargo coordination
Shipment handling
Warehousing support
Supply chain assistance
Import and export logistics support

3. Shipment Information

Customers are responsible for providing accurate shipment information including cargo description, dimensions, addresses, and required documentation.

4. Prohibited Items

Illegal substances
Weapons and explosives
Hazardous materials
Counterfeit products
Restricted chemicals
Unlawful goods prohibited by regulations

5. Shipping & Delivery

Delivery timelines are estimates only and may vary due to customs processing, weather conditions, transportation disruptions, inspections, and force majeure events.

6. Customs & Regulatory Compliance

Customers are responsible for ensuring compliance with customs laws, duties, taxes, tariffs, and documentation requirements.

7. Payment Terms

All logistics fees, duties, storage costs, and service charges must be paid according to agreed quotations or invoices.

KEELON Logistics reserves the right to suspend services for unpaid balances.

8. Cargo Inspection Rights

KEELON Logistics reserves the right to inspect shipments for safety compliance, customs requirements, and security verification.

9. Limitation of Liability

KEELON Logistics shall not be held liable for indirect damages, customs-related delays, natural disasters, transportation disruptions, or third‑party carrier issues.

10. Cargo Insurance

Customers are encouraged to obtain cargo insurance for valuable or high-risk shipments.

Insurance requests must be communicated before shipment processing.

11. Storage & Warehousing

Storage services may be subject to storage duration limits, additional charges, inventory procedures, and cargo inspection requirements.

12. Website Usage

Users agree not to misuse the website, attempt unauthorized access, distribute harmful software, or submit false shipment requests.

13. Privacy & Data Protection

Customer information may be collected for shipment coordination, logistics operations, communication, and service improvement.

Information will be handled responsibly and not sold unlawfully to third parties.

14. Service Modifications

KEELON Logistics reserves the right to modify services, adjust pricing, update procedures, and revise website content without prior notice.

15. Termination of Services

Services may be suspended or terminated where terms are violated, fraudulent activity is suspected, prohibited goods are involved, or payments remain unpaid.

16. Governing Law

These Terms & Conditions are governed by applicable laws and regulations of Canada and relevant jurisdictions.

17. Contact Information

KEELON Logistics
Toronto, Ontario, Canada
Email: info@keelonlogistics.com
Phone: 438-665-2323
A TIDENOR GLOBAL HOLDINGS INC. Company